Frequently Asked Questions

Quotes and Payment

Email your upper and lower floor plans, and if possible the stair details, to sales@majesticstairs.com.au. Please let us know the type of timber and materials you would like. Photos of the look you are trying to achieve would also help us with the accuracy. and we will get a quote back to you in 24 to 48 business hours.

When comparing quotes, make sure that you are receiving quotes for the same style of the stair with similar quality and size of materials. If you find that one quote is considerably cheaper than the others you may wish to check whether you are being offered the same quality product and materials. We are more than happy to answer any questions if there is something you are unsure of.

Our prices depends on materials used, the complexity of the stairs, installation, and time spent designing, manufacturing and installing the staircase. We work hard at giving you a competitive price while still delivering the highest quality work with the best materials available.

Timeline

Timber staircases can usually be installed within 2 to 3 weeks of your order being placed unless you choose an exotic timber which then needs to be sourced from the Eastern States or overseas.

Steel staircases require a much more involved process and you should allow at least 4 weeks from the time of placing your order.

Material

  • Timber
  • Steel
  • Stainless Steel
  • Glass
  • Stainless Steel Wire

Traditionally staircases were made from timber with timber or decorative wrought iron balustrades. The more contemporary styles are open rise stairs in steel and timber with balustrading in glass, steel, stainless steel, timber, stainless steel wire or a combination of these materials. Please go to our gallery to see the large range of styles available

We know how important it is to have your staircase compliment the flooring and finishes in your home and generally, we are able to match the timber. We source timber from local, interstate and overseas suppliers and depending on the design of your stairs we are usually able to use the timber of your choice.

While we have experience working with many types of timber, the most common timbers we work with are Pine, Tasmanian Oak, Jarrah, American White Oak, American Black Walnut and Blackbutt.

At Majestic Stairs we only use E0 MDF which is a low emission MDF and doesn’t have a strong odour.

Yes, we have many styles of glass balustrade using framed, semi-framed or frameless toughened glass either top or side fixed. Please view our gallery to see the range available.

Design

We are happy to help design individual stairs for you as long as your staircase conforms with the Building Codes of Australia.

We are happy to come to your house and measure up for your stairs and then give you a quote.

CONTACT US

sales@majesticstairs.com.au

Enquiry Form

Testimonials

To Majestic Stairs

I am the architect for the above project. The house was built in 1904 and is heritage listed. The staircase was a very important element in the design. Your company manufactured and erected the staircase which is now in a finished state – painted and varnished. The end result is first class. Everyone is delighted and special praise to the on-site carpenter whose attention to detail was of a very high standard.

Well Done!

W.I. SHIPLEY, Our First Floor Extension - Bayswater

To Majestic Stairs

We wanted to drop you a quick note to thank you and your team for providing us with both high quality and beautifully finished jarrah staircase for our home.

Having replaced the old spiral staircase, we have provided a much safer environment for our children. A real estate agent confirmed that the new staircase has also added to the value of our property for substantially in excess of their cost.

Well done again and should you ever require a personal reference vouching for the quality of your work, please do not hesitate to contact us.

JULIAN LODGE, New Jarrah Staircase - Salter Point

To Majestic Stairs

Thank You! Our new balustrade looks great.  The workmanship is truly amazing, it really is a ‘work of art’!  Best wishes & kind regards.

CATHERINE GREY, New Staircase & Balustrade - Subiaco

To Majestic Stairs

I have recently had the pleasure of having a staircase installed by Majestic Stairs, I would just like to say that the whole process was so well managed from the start right through to the installation. The workmanship is second to none, I have had a number of people comment on the quality of the staircase.
I highly recommend Majestic Stairs and certainly, if the need arose would use their services again.

MARGARET HEALY, New Tasmanian Oak Staircase Wembley

To Majestic Stairs

Very rarely these days do I have cause to put pen to paper to praise someone but feel I really must communicate how happy my wife and I are with the floating steel staircase that your company recently installed for us.  The quality of the powder coat finish on the steel is exceptional and the Blackbutt wood absolutely superb.  Your tradesmen were very courteous and minimised the disruption to our business and were amazingly tidy.  Please thank everyone involved for us.

DR & MRS SIMPSON, Floating Staircase - Coogee

To Majestic Stairs

We wanted a cutting-edge centrepiece for our new home and following a recommendation from our architect approached Majestic Stairs for a solution.  From the second we walked into their showroom we knew we had found our answer.  The depth of knowledge imparted by Chris and the way he explained everything in a no-nonsense easy to understand way made our final decision simple.  Now fully installed our staircase is a beautiful work of art that perfectly compliments our home. Thanks to all and very well done all at Majestic.

PORTIA DEHAAN, Cantilevered Staircase - Peppermint Grove

To Majestic Stairs

Thank you for our new balustrade.  We are both very happy with the quality and result.  Your guys were great – I met Ray at the beginning of the job and was impressed with his work approach – very cutting-edge and neat, looking after our new floors.  Also, thank you for your drawings and explanations along the way.  You made the process easy for us.  Thank you.

NATALIE & MARK, New Glass Balustrade - Applecross

To Majestic Stairs

Just a quick note to say many thanks for installing my balustrade at my home.  A big thanks to all concerned – very happy with quality of workmanship, cleanliness and timing of Job.

LYNDA, New Balustrade - Bedford

I am a home improvement builder who has used this company for as long as I can remember.  Majestic Stairs provide a professional and experienced service from start to finish.

ALLAN WILLIAMS, Long Time Customer

Just a quick email to say what a great job your carpenters have done installing the stairs and handrails at Momentum.  All your staff have been first class, professional, tidy and approachable at all times and a credit to you at Majestic.  Many thanks and look forward to working with you guys again soon.

CHRIS RANCE, Commercial Construction Company

Chris,

You guys have done a terrific job installing the stairwell today. My thanks to you and them for a very efficient effort. The new stairs have opened up the area hugely and without the balustrade at the end allows a lot more light into the room and passageway from the adjacent window. Cheers.

JOHN DAVENPORT, New Staircase

To Majestic Stairs

Just wanted to let you know how stoked we are with the work you guys at Majestic have done.

Everything looks unreal, the level of detail and craftsmanship is outstanding! Thanks for working through the challenges we threw at you as well.

Cheers,

Duncan

DUNCAN WILLIAMS, Timber Balustrade To Concrete Staircase

Hi Vince,

Just wanted to say how impressed I am with not only your obvious vast experience but your willingness to go that extra step (excuse the play on words but couldn’t resist) to achieve the best possible outcome for the client & the company you are a great ambassador for Majestic stairs & am confident I shall be extremely pleased with the finished product & I shall take every opportunity to spread the good word.

KEITH MOORE, Timber Treads on Steel Staircase - South Perth

Hi Paul,

I just wanted to say thank you.  The hand rail looks fantastic!

KERRY MUIR, Stainless Steel Hand Rail

Dear Chris,

We just wanted to thank you for both the time you spent advising us regarding the balustrade and for producing the balustrade. We are very glad that we did opt for the real walnut rather than hoping to stain Tasmanian oak to match the walnut floors. The balustrade, even in its current unpolished state is lovely and compliments the walnut flooring and stairs perfectly. It was absolutely the right choice.

EDWARD GOODCHILD, American Black Walnut Hand Rail
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Majestic Stairs
58 Sussex Street
Maylands 6051
Western Australia

(08) 9272 7011

sales@majesticstairs.com.au

FIND US

FAQ

Email us your upper and lower floor plans, and if possible the stair details, to  and we will get a quote back to you in 24 to 48 business hours. If you know what type of materials and timber you would like please advise us in the email so we can give you a more accurate quote. There is no charge for initial quotes and we can provide you with two alternative timber quotes as well as a number of design variations
When comparing quotes, make sure that you are receiving quotes for the same style of stair with similar quality and size of materials. If you find that one quote is considerably cheaper than the others you may wish to check whether you are being offered the same quality product and materials. We are more than happy to answer any questions if there is something you are unsure of.
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